socket or cable pins
How to report wall dock’s female pins damage on EVBox Elvi
What's happening? The wall dock’s female pins look like they haven’t been assembled properly What do you need to get started? Station used: EVBox Elvi What can you do? Reach out to Catec Support with the following information: Pictures of the damage ...
How to report cracked rubber on a fixed cable
What's happening? The rubber on a fixed cable is discolored The fixed cable has cracked after one year of usage What do you need to get started? Station used: EVBox Elvi with fixed cable The Station ID (starts with EVB) What can you do? Take pictures ...
How to solve corrosion on the socket or cable pins
What's happening? There is corrosion in the socket pin There is corrosion in the cable pin What do you need to get started? Stations used: EVBox BusinessLine EVBox Elvi EVBox HomeLine EVBox Iqon EVBox Livo EVBox PublicLine EVBox Troniq 50 EVBox ...
How to solve water damage in the cable plug
What do you need to get started? The Station ID (starts with EVB) A picture of the issue A picture of the label placed on the cable What can you do? Check your cable plug to see if there is water damage visible inside If there is, the cable should be ...