How to read the LED status of a station
What's happening?
You want to understand the LED status of your station
What do you need to get started?
- Stations used:
- EVBox BusinessLine
- EVBox HomeLine
- EVBox PublicLine
- EVBox Elvi
- EVBox Iqon
What can you do?
- Make sure the station is powered on
- Start charging your vehicle
- Check the LED status of the station in the table below
Meaning of LED status per station type
| LED Status | What it means | What to do |
| Solid green | The station is on stand-by or ready for use. | - Scan your charge card or read the QR-Code if available to start charging
|
| Flashing green | Your charge card is being authorized. | - Connect the cable to the vehicle
- Wait for the LED to become solid blue
|
| Solid yellow | Your car is fully charged.
Tip: The vehicle can choose to stop charging even before the battery is full. Check your vehicle for the battery‘s state of charge. | - Stop the charging session using the payment method used for activation
- Unplug the charging cable
|
| Flashing yellow | Your car is queued for Smart charging (waiting to start charging). | - When power is available, charging (re)starts and the LED ring turns solid blue
|
| Solid blue | Your car is charging. | - Wait until the vehicle is charged
|
| Solid orange or red | An error has occurred or the station is performing a firmware update. | - Unlock the charging cable using the payment method used for activation
- Check the station Manual for basic troubleshooting. If you can't solve the issue, contact your supplier
|
| Flashing red | Your charge card is not authorized to start a charging session.
Tip: The LEDs also flash red 10 times during power up, even if there are no errors detected. | - Contact your charge card service operator.
Tip: If the station is powering up, wait a few seconds until the LED becomes solid green
|
| Flashing purple | G4 station is in Bluetooth pairing mode and ready to pair with the EVBox Connect app. | - Use the EVBox Connect app to make configuration changes in your G4 stations
|
What happens next?
Related Articles
How to report damaged varistors on an EVBox Elvi
What's happening? Burned material and burst rubber protection in the varistors area of the wall dock Smoke and explosion trace on the transparent plastic wall dock cover What do you need to get started? Stations used: EVBox Elvi What can you do? Open ...
How to report an EVBox Elvi with a fixed cable that is not charging
What's happening? An EVBox Elvi with a fixed cable is not charging The resistance between Communication Pilot (CP) and Proximity Pilot (PE) was 450 ohms on the side of the cable The resistance between Communication Pilot (CP) and Proximity Pilot (PE) ...
How to remove a stuck charging cable?
What's happening? The station doesn’t release the cable Your cable is blocked in the station socket The LED status becomes red after a transaction is terminated What do you need to get started? Access to the fuse box that is connected to the station ...
What to do if my car doesn't charge?
What do you need to get started? Stations used: EVBox BusinessLine EVBox Elvi EVBox HomeLine EVBox Iqon EVBox PublicLine Answer to the Question You can perform some verifications to understand better what the issue might be: Try to charge your car ...
How to prevent a tripping fuse
What's happening? The main installation breaker trips The thermal-magnetic breaker is disarmed The main fuse box is disarmed The problem doesn’t occur in the fuse box What do you need to get started? Stations used: EVBox BusinessLine EVBox Elvi EVBox ...