How to start charging my vehicle
What's happening?
What do you need to get started?
- Stations used:
- EVBox BusinessLine
- EVBox Elvi
- EVBox HomeLine
- EVBox Iqon
- EVBox Livo
- EVBox PublicLine
- The charging station is activated
- A charge card that is active (not applicable for Autostart stations)
What can you do?
- Connect your charging cable to both your vehicle and the station
- If you own a station with a fixed cable, you only have to connect the cable to your vehicle
- Swipe your card over the station’s card scanner
- If you own an Autostart station, the charging session will start without swiping your card
- After swiping your card the charging session will start
What happens next?
- The charging session will end automatically following the vehicle command
- To end your charging session earlier, swipe your card again over the station’s card scanner
- If you have any further questions, feel free to reach out for additional support
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