What to do if my vehicle charges too slow?
What do you need to get started?
- The Station ID (starts with EVB)
Answer to the Question
The charging speed depends on the type of station and the type of car. You can check the charging specifications for all the possible combinations here. It is however possible that a station is not working with the maximum amount of power due to limitations of the power supply or fuse box.
To optimize the amount of power, the installer should have matched the requirements with the demand and local power availability. In some cases, it is possible to change the power settings for faster charging as long as the power supply and fuse box allow it.
What happens next?
If you have any further questions, and can’t find the answer in the
Help Center or Partner Portal (login required), feel free to
Reach out to CATEC Support with the following information:- The Station ID (starts with EVB)
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