Troubleshooting a Non-Working EV Charging Station | Guide

What to do if my station is not working?

What do you need to get started?

  1. You have access to the fuse box

Answer to the Question

If the station doesn’t seem to work, you can do a reset to solve this issue. Switching off the power to the station for a couple of seconds before turning it back on is the easiest and most direct method. You can also reset via the app or online portal.

What happens next?

If you have any further questions, and can’t find the answer in the Care Center, feel free to reach out for additional support.



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